Ian MalyonIan Malyon founded Panoptos Ltd in 2003 after working in the IT industry for over 20 years, specialising in Internet services since 1994. Key skills developed in roles held: analytical/problem solving skills, customer focus and collaborative style of working, team working with internal and external customers, coaching with a flexible approach.

1994 – 2003 UUNET (MCI), Cambridge, the UK’s largest business Internet service provider.

    • Cisco router configuration
    • TCP/IP
    • IP Routing
    • Setting up helpdesk
    • Installations
    • Web tool design, coding and implementation
    • Web site content management
    • System data migrations
    • Departmental management
    • Analysis of data/costs
    • Procedure improvement/documentation (including ISO 9001)
    • Project management


1990 – 1994 PRO-IV Systems Ltd, St.Ives, a software house

    • Internal/external customer helpdesk
    • Software installation
    • Systems installation and maintenance


1983 – 1990 Kier Ltd, an international construction company

  • Operating centralised computers
  • Implementing distributed computing policy
  • Communications network maintenence
  • Technical support

Ian’s career history enables him to combine big business experience with the personal approach of a small company……..Panoptos Ltd.