Credentials

Ian MalyonIan Malyon founded Panoptos Ltd in 2003 after working in the IT industry for over 20 years, specialising in Internet services since 1994. Key skills developed in roles held: analytical/problem solving skills, customer focus and collaborative style of working, team working with internal and external customers, coaching with a flexible approach.

1994 – 2003 UUNET (MCI), Cambridge, the UK’s largest business Internet service provider.

    • Cisco router configuration
    • TCP/IP
    • IP Routing
    • Setting up helpdesk
    • Installations
    • Web tool design, coding and implementation
    • Web site content management
    • System data migrations
    • Departmental management
    • Analysis of data/costs
    • Procedure improvement/documentation (including ISO 9001)
    • Project management

 

1990 – 1994 PRO-IV Systems Ltd, St.Ives, a software house

    • Internal/external customer helpdesk
    • Software installation
    • Systems installation and maintenance

 

1983 – 1990 Kier Ltd, an international construction company

  • Operating centralised computers
  • Implementing distributed computing policy
  • Communications network maintenence
  • Technical support

Ian’s career history enables him to combine big business experience with the personal approach of a small company……..Panoptos Ltd.